Purchases and updates

One app, two levels of access

ELIKHO Discovery is free and includes five active tasks per member. The upgrade to ELIKHO Complete is planned within the same app, without reinstalling or deleting family data.

The selected reference price is €14.99 per platform, as a one-time purchase, with no subscription or charge per child. The store will display the final amount before confirmation.

Android and Windows: separate purchases

Android purchases go through Google Play, and Windows purchases through Microsoft Store. Buying on one platform does not unlock the other. Transferring family data through a backup does not transfer a licence between stores.

What the purchase covers

The offer provides a right to use the purchased commercial version branch with no time limit. All fixes and feature updates released for that branch are included at no extra cost.

Future major commercial versions will be separate products, not included in this purchase. Buying them will be optional and require a separate purchase. Their release will not end your right to use the purchased branch or trigger any automatic payment.

An unlimited right of use does not mean unlimited support or compatibility with all future operating systems. Statutory guarantees and updates needed to maintain conformity continue to apply.

Before purchases open

The commercial version branch, permitted devices and households, system requirements, support commitments, and restoration and refund arrangements will be set out in the final terms. After a verified purchase, the planned behaviour allows access to Complete offline with no time limit. Restoring a purchase after reinstallation requires a store connection. Implementation and real purchases still need to be checked on store-distributed installations.

Buying the app does not transfer ownership of ELIKHO's code or provide access to its source code. Third-party component licences and mandatory legal provisions continue to apply.

Questions? contact@elikho.com.

Consumer mediation

For a complaint, contact us at contact@elikho.com.

Under the French Consumer Code provisions on consumer dispute mediation, if you have contacted us and are not satisfied with the response, you may use the following consumer mediation service free of charge:

CM2C
49 rue de Ponthieu
75008 PARIS
Phone: 01 89 47 00 14
Website: https://www.cm2c.net/declarer-un-litige.php
Email: litiges@cm2c.net